Support

FAQ

Our Service

Frequently Asked Questions

May I ask how long the delivery time is?

Delivery can be made within 30 working days after receipt of deposit.

Can guests customize or use their own brand or LOGO?

Yes, we accept OEM.

How do you do after-sales service?

According to previous experience, because our quality is very good, there are few problems after sales. Key parts such as batteries, motors, and controllers are guaranteed for 2 years. If you would like to order wearing parts after mass production, we can provide a list of wearing parts for you.

What is the percentage of deposit required?

Usually 30% of the total amount.

When can I get the quotation?

We usually provide you with a quotation within 24 hours after receiving your inquiry. If you urgently need a quote. Please call us or let us know in your email so that we can prioritize your inquiry.

Do you accept small orders?

Don't worry. Please feel free to contact us at any time. In order to obtain more orders and provide our customers with more conveners, we accept small orders.

Can it be customized?

Customization is possible, we have multiple colors and styles, and we only start mass production based on the samples confirmed and signed by you.

Can I visit your factory?

Welcome to our factory. Please contact us first. With your schedule, we will provide you with the necessary services.

May I ask how long the delivery time is?

Delivery can be made within 30 working days after receipt of deposit.

Can guests customize or use their own brand or LOGO?

Yes, we accept OEM.

How do you do after-sales service?

According to previous experience, because our quality is very good, there are few problems after sales. Key parts such as batteries, motors, and controllers are guaranteed for 2 years. If you would like to order wearing parts after mass production, we can provide a list of wearing parts for you.

What is the percentage of deposit required?

Usually 30% of the total amount.

When can I get the quotation?

We usually provide you with a quotation within 24 hours after receiving your inquiry. If you urgently need a quote. Please call us or let us know in your email so that we can prioritize your inquiry.

Do you accept small orders?

Don't worry. Please feel free to contact us at any time. In order to obtain more orders and provide our customers with more conveners, we accept small orders.

Can it be customized?

Customization is possible, we have multiple colors and styles, and we only start mass production based on the samples confirmed and signed by you.

Can I visit your factory?

Welcome to our factory. Please contact us first. With your schedule, we will provide you with the necessary services.

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